CP
Clinton P
1 reviews | Active since Jan 2022
26 Jun 2023, 17:52
Misleading small print
We were allowed to make our car hire booking and prepay online, but because of the small print, we not allowed to pick up the vehicle without a credit card. We were forced to cancel our booking at the pickup office and hire a vehicle from Thrfty Car Rental.
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Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
27 Jun 2023, 07:02Dear Clinton
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Woodford Car Hire's reply27 Jun 2023, 07:02
Official
Dear Clinton
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
CP
Clinton P's updateReviewer Update
27 Jun 2023, 11:34Hi Shaylene, your response did not include your email address for me to respond to, and your contact page on your website does not have a “Submit” button.
CP
Clinton P's update27 Jun 2023, 11:34
Reviewer Update
Hi Shaylene, your response did not include your email address for me to respond to, and your contact page on your website does not have a “Submit” button.