Misleading costs not the cheapest long term rental, works out more after you return the rental

I would have rated it higher, but you struggle to get anyone from the call center to phone you back even after sending multiple requests and you must call them. Then if you return the vehicle early they penalise you and adjust the rate to a day rate so any funds you might be due are lost, also no recon of the charges like e-tolls which was not mentioned but hidden in the tolls will be charged for even though the e-tolls system has been s****ped. It is made to look like it is not tolls on the longer roads. When I double checked all the costs that would be deducted I was told at the desk only the fuel top up and surcharge would be deducted, not sure why there is a surcharge when I am paying for the car to be filled anyway and it only needed R270 to be full and then R75 for surcharge. Again another organisation that staff say one thing and then it turns out to be another. The e-tolls where charged at over R1000 but only drove 475km so moral of the story is the low rate actually means nothing cause you land up paying the same or more for the vehicle in the end so rather look for a rental company that is more upfront and very clear with their charges so you not surprised with this long list of deductions, not to mention you take the more costly wavers on top of all this to make sure you safe and nothing benefits you in the slightest. Was great in the start when they take your money and you use them but then had to call and get a confirmation of what and when was the deposit and funds returned and what all was deducted, normally that would be sent so you can query everything in case it is wrong, or at least get a list of the charges for the e-tolls so you can also make sure you not getting over charged for something that has been s****ped, also I return it early which means it is available for the next client sooner which they said it helps cause someone was looking for a car, so talk about double benefit. Up till all this I was very happy with the experience but this has left a very sour taste in my mouth and makes me feel like I should of used someone else who was a little more but was clear what was going to be deducted and communicated very well, remember upfront savings with Woodford are gained back at the end and feels like a real **** so just be aware of how they work. Staff who are meant to be honest tell you just enough so you say yes then you get ripped after so they benefit rather get all the details as all rental places have monthly options but they have much clearer details of how they charge and what they do. I know I will not make use of Woodford again and will rather look at other options for any future needs.