1 reviews | Active since Apr 2023
****MERS.... AFTER YOUR HOLDING DEPOSIT
RENTER BEWARE !!! They are running a ****. Rented a car from OR Tambo, fetched the car with minimal contact with the agent at the collection. Also interesting to note very dimly lit collection area. BUT, on return awaiting us was a Team (4 or 5) of them, they all had their clip boards and ultra duty spot lights and started looking for damages. They accused me of damaging the front will hub. I insisted that it was there.... They said we have pictures taken before you fetched the car. I Insisted on pictures being shown to me. They were having difficulties getting into the photo file.... But they had pictures.... I refused to relent.... Eventually Rory and his over enthusiastic colleague used "another computer" and found the pictures ... After care scrutiny they realised that the damage was there prior. No apologies yet, because I was still accused of damaging the driver side back fender .... It had a dark green mark that wasn't there when the gave me the car. Off went Rory s over enthusiastic colleague to find a "working computer" to prove to me that I was responsible for the damage. By now this was becoming insulting, humiliating and down right farcical. Watching this **** show was Rorys other colleague and a security guard type of employee. After what seemed like an endless waiting, perhaps hoping I would cave in and accept the damage the security guy brought a blue cloth and simply wiped off the mark .. the guard smiled and half acknowledged the **** they were running but probably felt sorry for me. Sadly Woodford is a Muslim company but their business ethicals are opposite of Islamic business practices. The previous boss who sadly passed away was truly a visionary and honest person ... Oddly a good friend told me that many years ago he had the same experience after hiring a micro bus at Cpt airport. BE WARE
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
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Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
