Matter meeds urgent attention from Director

Matter needs urgent and neccesary attention from Director

Good evening i am writing this message with a heavy heart from the bad treatment and humiliatiion that i got from woodford employees.My car had a problem then Merc decided to own up the problem and organise me a car since the part will only be received in the next 8 weeks. I was in court the whole as an Advocate ,then later they managed to get hold of me .I was informed that Merc rented a car for me the only thing i have to do is to pay a holding deposit of which i did.Later i received a call that they are on their way to drop a car it is from OR Tambo then people who came to drop it said they were from Hatfield but they just requested them to hand it over to me of which they did ,the delivery man didnt even bring a single doc to me he only had a tablet and he said we must check the condition of a car then if i am happy i Must sign delivery note and also initial other 2 pages innocently thats what i did because i knew Merc rented a far for me . I Paid depo as requested before they came online .A week after i had a car on Tuesday the 08th innocently i gave my little brother a car to go and drop my daughter at school because to me i saw an email from merc that doesnt refuse any usage of car by third parties with valid licence and i dont and never had contract with Woodford.When i received a call i was warned of speed my response was i was not aware and will address my briother on his cinduct but matter will be rectified with imm effect later in the afternoon i was told there was another speeding should it continue car will be repossesed ,i profusely apologised and promised that since they are explaining how their contract with Merc work i wont deviate can this be regarded as a warning humbly so, then after that an employee of Woodford said to me its understandable but he cant make a decision but he will escalate the matter to his superiors and call me back shortly of which he never called.In the morning i used the car to work but stopped at the saloon i was suprised when i was called by someone from Woodford to say there are people waiting for me to collect a car and i said how so ,but its ok i will have to first finish at the saloon and i was supposed to be at court then make neccessary arrangements so that i can go with them to their office to get clarity why i was treated In a disgusting manner in public in handling the matter while i am still waiting for a call or email with a response ,as well disrespectful, humiliating treatment given to me As a woman it simply displayed harassment, disrespect, abuse, ************ and barbaric conduct to say the least, by the team that was send and continued by self through text messages as if i was once told to bring a car i refused or as if i stole the car,the consultant that came went as far as touching my body parts when they were trying to snatch the key as i told them i wont give it until i understand why i was humiliated in public . Woodford should know that A business is run through humility, courtesy, respect, professionalism and sound communication as primary principles. Not to mention legal framework.They went as far as de activating the car telling how the contract was terminated with imm effect when i demanded my deposiit with imm effect they told me it will be processed later i was told its not possible before inspection when i said lets go you inspect the car you imm transfer my car so that i can organise another car i was then threatened of Altrack Car Recovery system .They left me hanging in a place that was not safe until i called a tow truck to take the car to my house for safety thats another financial implication until matter is handled properly ,my humble appeal is to request Director Woodford to call me as a matter of urgent i am disturbed emotionally tormented ,my image and reputation as an Advocate has been harshly tarnished and dented as well .No one seem to care about what transpired only person who listened very late was Darryl who promised to escalate the matter

I'm sending you this complain noting that I'm talking to a nameless and faceless person who is only communicating with me through text his numbers are +***4 he doesnt even wanna identify himself but keep on harrasing me more with threats

Having done my research about this company dealings I came across reviews from unhappy customers who had nothing but negative feedback and comments about how you conduct your business. And I was not surprised at how i was treated even going as fa as physically touching me making me severely unsafe and uncomfortable , especially as a woman.

I really don't appreciate that and not happy at all.I cant even sleep i am really disturbed.

If that is the way they run their business, then we really don't need people like them in our country.

I'm exploring all possible evenues at my disposal to remedy the damage they have caused me, emotionally, psychologically and reputational harm Woodford team's actions today caused.

I hope you get in contact with me try and amicably resolve this issue and also identify your their employer who cant even identify himself but keep on harrasing me

I request also that you forward me contact number of the company's Director as I would like to personally speak to him about the matter.

Regards.