JN
Jayson N

1 reviews | Active since May 2009

26 Feb 2023, 11:59

Legendary Service

The service excellence has been outstanding! Nevlin Govender and Kial Givender showed genuine care and commitment and we felt the authentic connection and high quality of service. What was great was how proactive they both were. As a customer that has been using Woodford for the past 6 months - I cannot choose another competitor because the service brings my back and your staff has shown that in their behavior. They listened well and showed that the customer is at the center of their hearts. My one concern that I raised previously is that their hut does not have air conditioning which makes me and them uncomfortable with the heat wave and we’ve been experiencing. The fan blows warm air and that does not work. Please arrange for your an Aircon to be installed so that your staff can bring a consistent service to us. If you take care of your staff they will take care of the customer.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply26 Feb 2023, 15:57
Official
Dear Jayson

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
 We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
 We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. 
 
 We appreciate your business and hope to serve you again in the future.

Thank you again for your feedback.

Yours sincerely,

Kayla Marriott 
 Woodford Group
Vision 2023 Team