TM
Tshepo M
1 reviews | Active since Jan 2022
03 Jul 2023, 11:19
Incorrect capturing of the contract
The agent at the branch changed my selected choice of 200km per day to 100km per day, leading me to incur an additional R700 in charges. The agent needs to improve on customer service.
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Woodford Car Hire's replyOfficial
03 Jul 2023, 11:49Dear Tshepo
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Woodford Car Hire's reply03 Jul 2023, 11:49
Official
Dear Tshepo
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Shaylene Hill
The Woodford Group
Vison 2023 Team