Incorrect billing

I recently did a hire with you guys for a Vito mercedes in woodford Durban. I took the car on Sunday morning as i had reserved it for before 7 AM and had to be returned on Monday before 7am

Due to a crush that caused severe traffic on monday i then saw i was not gonna make it before 7am i then called to inform one of your consultants (i spoke to Sne and she transferred me through) about me being late and i was assured that no extra charges will be incured as i had formally told you prior of the situation beyond me.

I have since noticed that i was charges an extr R2203 and this is a charge of an extra day mind you i was told that i was not to be charged for this and i brought the car few minutes late the closing time

Please kindly rectify and revert as soon as possible as I’m currently irate what i was told is different to what you charged me!