nM
nare M

1 reviews | Active since Aug 2018

15 Apr 2026, 06:05

Inconsiderate, Inefficient and such an inconvenience of a service

If you are looking for an Inconvenience and Inefficiency please make your way to this car hire company, their degree of being Inconsiderate is appalling. They take your deposit right there on the spot when you hire a car right, but when you return their car be ready to be treated like a Beggar that you are not! You will be told to wait for a bad 14 days for your deposit refund and this is utter disregard because this is your money and you have other obligations to meet with it, make it make sense that in this technological era what would make this company to take a whole 14 day to click back my deposit back to me when they could click it out of my account in a second? Please Woodford car hire, s**** this horrible policy and do better, really? Stop this!!!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply15 Apr 2026, 07:44
Official
Dear Nare 

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team