*********** service from WOODFORDS Care hire

*********** service from WOODFORDS Care hire, MD and all Staff under him. I am about to hire a car for 15 days in December, paid the deposit in October, today I received a new quote for a 5 day rental using the incorrect dates at double the cost, This one apparently supersedes the first quote, I tried to cancel both bookings but this seems to be a challenge. Kayla from Woodfords car rental doesn't quite understand why I would like to cancel and cannot find a way to reimburse me with the R 7338,20 deposit already paid. After three days of talking to them via WhatsApp nothing has been sorted out, They also promise a direct WhatsApp messaging with the MD, unfortunately this is a generic discussion and during this conversation they told me the MD is not able to make phone calls so this seems to be **** and you don't get help from this forum. Please if you have booked with them please double or triple check your bookings and get conformation that your dates are correct. Very disappointed with the MD, the staff and the generic messages you receive from them. Try phone them and you will also be disappointed. The company seems to only work on WhatsApp's and Emails. Should you require any proof of these WhatsApps or the recording of the one phone call that was answered buy Kayla and very rudely declined and ended I will be happy to share this with you.