kM
ketsia M

1 reviews | Active since Jan 2023

24 Jan 2023, 09:40

If Anyone WANTS THEIR HEALTH to DETERIORATE Overnight and Empty their Credit Card go for Woodfort Car Rental

Leroy took over my email and Rated Himself "Excellent" WITHOUT My CONCERN preventing me from checking Initial Contract DONE through "Airport Rental". He asked that we save time, I can submit CONTRACT later and claim the difference if any. They never answered their Cell or Land line. Woodford Cape Town will abuse your credit card NO MATTER WHAT YOU DO OR DON'T DO. Expect Double (Charging 5 Days for 4 days use) from Initial Contract rental. I was Blamed and Charged +R1250. for a rear wheel cap scratch identical to their existing front wheel cap. They refused to give me a contract after signing, but give me MISLEADING VERBAL promises , to bring car latest 13h50, THEN CHARGED EXTRA R512. All Lies WERE meant to confuse and deceive me. I suspect they write all their good reviews. I was charged +R2000 more than what I planned for. I WILL NEVER USE WOODFORD AGAIN EVEN IF THEY OFFER IT FOR FREE.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply24 Jan 2023, 13:04
Official
Dear Ketsia

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Kayla Marriott 

Vision 2023 Team

Woodford Group