LP
Lucian P
1 reviews | Active since Apr 2012
07 Feb 2023, 10:25
I got not what I paid for….
Went to Dbn for the weekend and booked a Toyota Starlet. When I got there, they could only give me a Kia Rio. Not what I ordered online, otherwise I would’ve tried another provider for a car I wanted. Needless to say, I took the car and was very disappointed. When approaching hills, there were literally no power (even switched off the aircon - and it was humid!). I had to downshift frequently which resulted in heavy fuel consumption. I would suggest Woodford to rather remove cars from the site which is not available for the dates you choose. This will assist in making up your mind very quickly and know what you will be getting when you get to your destination.
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Replies (1)Woodford Car Hire's replyOfficial
07 Feb 2023, 12:54Dear Lucian
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Kayla Marriott
Vision 2023 Team
Woodford Group
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Kayla Marriott
Vision 2023 Team
Woodford Group
Woodford Car Hire's reply07 Feb 2023, 12:54
Official
Dear Lucian
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Kayla Marriott
Vision 2023 Team
Woodford Group
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Kayla Marriott
Vision 2023 Team
Woodford Group
