I filled the tank to the brim at the garage at the airport and Woodford managed to squeeze another 2

Item: Woodford Car Hire
Rating: 1
Author: Johannes D

I filled the tank to the brim at the garage at the airport and Woodford managed to squeeze another 2.5L in. I had to pay a fuel surcharge plus the extra fuel. A R750 rental ended up as a R1000 rental. I travel extensively and used almost all the companies at the airport, I never had so many hidden costs with any other company. I will rather use uber in the future if there are no other cars available at the airport

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Woodford Car Hire's replyOfficial

18 Feb 2025, 07:09

Dear Johannes

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team

Woodford Car Hire's reply18 Feb 2025, 07:09

Official