1 reviews | Active since Mar 2025
I am severely disappointed in the service received from Woodford
I am severely disappointed in the service received from Woodford. I rented a specific model car & was told upon pick- up that I had to take another model. I drive 90kms total with the car & filled it with petrol myself. It cost me over R400- for a Polo Vivo. Till today I have no explanation for the excessive fuel consumption- or whether the car was even full when I got it? Upon return the agent showed my that the left front tyre was deflated. I had not noticed this until pointed out. I was subsequently charged for tyre repair of over R2500. Apparently, there was a ‘bubble in the inside wall of the tyre’ - & I was supposed to have noticed it when I took the car🤷♀️. I have communicated with the company but was charged the full amount prior to closure of the discussions. I subsequently reached out to the CEO but haven’t received any response from him yet. This is the worse service that I ever received from any company- they are a ****!
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
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Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team