NP
Ntuthuzelo P
1 reviews | Active since Apr 2021
22 Jun 2025, 22:09
Horrible service
The woodford CapeTown branch is beyond useless. They do not pick up their phones and its been 21 days without being paid my deposit. Ive been calling ant their customer care is horrible.
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Replies (2)
Woodford Car Hire's replyOfficial
23 Jun 2025, 07:58Dear Ntuthuzelo
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply23 Jun 2025, 07:58
Official
Dear Ntuthuzelo
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
NP
Ntuthuzelo P's updateReviewer Update
24 Jun 2025, 05:59Abigail be serious here please. Theres more than 100 reviews of people complaining about woodford not refunding them. To begin with im the one who constantly calls you to do follow ups. What type of **** business are you guys running? You take peoples money freely and when its time to refund them you move them from pillar to post and maybe you are so used on doing this to tourists.
You are one horrible, ********* car hiring company.
You are one horrible, ********* car hiring company.
NP
Ntuthuzelo P's update24 Jun 2025, 05:59
Reviewer Update
Abigail be serious here please. Theres more than 100 reviews of people complaining about woodford not refunding them. To begin with im the one who constantly calls you to do follow ups. What type of **** business are you guys running? You take peoples money freely and when its time to refund them you move them from pillar to post and maybe you are so used on doing this to tourists.
You are one horrible, ********* car hiring company.
You are one horrible, ********* car hiring company.