GM
Ganash M

1 reviews | Active since Jun 2015

09 Oct 2025, 08:50

Holding Deposit takes forever to be returned

Woodford car hire is the first car hire company that takes 10 days or more to return ones holding deposit. I definitely will not want to use them again or recommend anyone to use them.

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply09 Oct 2025, 11:42
Official
Dear Ganash

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team 
GM
Ganash M's update09 Oct 2025, 15:05
Reviewer Update
Good day Abigail,

Your response seems to be very generic when looking at all the other complaints to your company.

All I want is my holding deposit back and to inform anyone else that they should NEVER USE WOODFORD CAR HIRE. you guys are happy to take a client's money but when it's time to pay it back we must jump through hoops.