Hired a car and never received

We hired a Mercedes Benz Vito for a collection on the 09th of April in Sandton. When we get there we were told that the car is not there. Mind you in the morning of the same day we received a WhatsApp confirming that the car is ready for collection. Only to be told that is an automated messages. Whose problem is that? What about the time, money, energy and everything we wasted going there? And then in replacement for the Vito they offered Suzuki, I mean really now. Do they even understand why would one hire a certain car?

And then there comes the manager who just didn’t care. He never even bothered to apologise, not that an apology would matter, but it would show someone sees the mistakes if it’s the mistakes they are doing.

In Short our wedding was a mess just because of Woodford.

Oh , apparently this is exactly how they do business, and then they blame it on the automated WhatsApp’s and the system. The very same Watsaap that is controlled by them and the very same system that is maintained by them.

The story does not end there, the following day after having not received the car, I receive Watsaaps , I guess automated and emails asking about the experience I had with car and thanking me for doing business with them.

I did not receive the car Woodford. Please stop flooding my inbox with *******. Clearly you don’t care. Your business is really a mess. You ruin our happy moments. You are such a shame. You should be ashamed of your self. As for the Sandton manager, you are such a pain on ass. You are such a shame yourself.

Geez