1 reviews | Active since Oct 2016

28 Oct 2016, 14:55

Highway *******

<p>I rented a Kia Rio at Cape Town International for eight days in August 2017. There was a incident where I swerved the car on a tar road to avoid hitting a animal, fortunately I wasn't driving fast but there was a little paint damage underneath the front fender.</p> <p> </p> <p>When I returned the car I waited 15 minutes for a inspection after which I told the guard ( or whatever his title) that I had to catch a plane and he told me that everything was in order. I even phoned Woodford and told them about the incident and that you have to look underneath the car to see the scratches.</p> <p> </p> <p>Well I got a surprise, in hindsight and after investigating Woodford there is clear evidence that there SOP is to de***** customers. They deducted about R 6000.00 from my credit card and after two months are still deducting amounts. I have phoned them repeatedly but they play the " dumb and dumber" game. The scratches wasn't even visible from a standing position, you have to lie on your back because it's underneath the car.</p> <p> </p> <p> I have asked them for simple photos or any other evidence of the "damage " but as with any con artist you only get promises .</p> <p>I have taken this matter up with my bank but they say I have to close my credit card and open a new one, my attorney said it will cost me about R 50 000,00 to recover R 6000,00. Woodford knows that and that is why they ***** little amounts from their customers.</p> <p> </p> <p> </p>

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