CS
Carla S
1 reviews | Active since Jul 2024
09 Jul 2024, 10:15
Highly recommend
Great experience, easy process, friendly staff!
Helpful (0)
Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
09 Jul 2024, 11:14Dear Carla
Thank you so much for your positive feedback and for taking the time to post this review.
We are so glad you're happy with the service received.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply09 Jul 2024, 11:14
Official
Dear Carla
Thank you so much for your positive feedback and for taking the time to post this review.
We are so glad you're happy with the service received.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
CS
Carla S's updateReviewer Update
22 Jul 2024, 14:50I wrote the above review too early, and provided a false review. A couple weeks later, and I am appalled by Woodford! I returned the hire car on 01 July 2024, on which day it was communicated to me that the hold on my credit card would be released in 7 to 11 working days. It is now 22 July 2024, and the hold on my card has not been released. The individual I have been speaking to has been very unhelpful, simply pointing fingers at Nedbank (my bank) and Standard Bank (their bank), implying this has nothing to do with Woodford. Even worse, she keeps closing my ticket despite the matter not being resolved. What a joke! I will never use this company again!
CS
Carla S's update22 Jul 2024, 14:50
Reviewer Update
I wrote the above review too early, and provided a false review. A couple weeks later, and I am appalled by Woodford! I returned the hire car on 01 July 2024, on which day it was communicated to me that the hold on my credit card would be released in 7 to 11 working days. It is now 22 July 2024, and the hold on my card has not been released. The individual I have been speaking to has been very unhelpful, simply pointing fingers at Nedbank (my bank) and Standard Bank (their bank), implying this has nothing to do with Woodford. Even worse, she keeps closing my ticket despite the matter not being resolved. What a joke! I will never use this company again!