BR
Bilal R

1 reviews | Active since Dec 2019

04 Jul 2023, 10:54

Higher deposit charged

The deposit was supposed to be R5k but I was charged R8k instead. Otherwise would have given 5 stars

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply04 Jul 2023, 10:57
Official
Dear Bilal

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
 We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
 We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback. 

We appreciate your business and hope to serve you again in the future.

Yours sincerely.

Shaylene Hill
The Woodford Group
Vison 2023 Team
BR
Bilal R's update04 Jul 2023, 13:18
Reviewer Update
Thanks Shaylene - can you comment if the correct amount of deposit is going to be charged in future, or if the website and booking confirmations are being corrected?
Woodford Car Hire
Woodford Car Hire's reply04 Jul 2023, 16:07
Official
Dear Bilal

I trust that you are well.
Kindly please note that this matter has been addressed with reservations for the future.
Thank you