TB
Tony B
1 reviews | Active since Jul 2021
19 Jul 2021, 23:13
‘Handling feee disappointing’
No issues whatsoever with the prompt service, the friendliness, the vehicle or the return process. A bit of a beef with them taking a R50 ‘handling fee’ for them to bill my credit card for toll fees that occurred on my journey. They get their money and then stick that to you for no good reason.
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Replies (1)
Woodford Car Hire's replyOfficial
20 Jul 2021, 07:03 Dear Valued Customer
Thank you for your review firstly please allow me to apologize for the inconvenience caused.
We are so glad you received excellent service upon hiring with Woodford. We will ensure you continue to receive this level of service.
Thank you for being part of our journey.
Yours Sincerely
Kayla Marriott
Woodford Group
Thank you for your review firstly please allow me to apologize for the inconvenience caused.
We are so glad you received excellent service upon hiring with Woodford. We will ensure you continue to receive this level of service.
Thank you for being part of our journey.
Yours Sincerely
Kayla Marriott
Woodford Group
Woodford Car Hire's reply20 Jul 2021, 07:03
Official
Dear Valued Customer
Thank you for your review firstly please allow me to apologize for the inconvenience caused.
We are so glad you received excellent service upon hiring with Woodford. We will ensure you continue to receive this level of service.
Thank you for being part of our journey.
Yours Sincerely
Kayla Marriott
Woodford Group
Thank you for your review firstly please allow me to apologize for the inconvenience caused.
We are so glad you received excellent service upon hiring with Woodford. We will ensure you continue to receive this level of service.
Thank you for being part of our journey.
Yours Sincerely
Kayla Marriott
Woodford Group