FA
Fahim A

1 reviews | Active since May 2023

05 Dec 2023, 12:08

Great Service - King Shaka

I have been using Woodford Car Hire for the past year. The service at the King Shaka branch has improved as my experience when i picked up my rental this month was exceptional. The consultant managed to overcome the system issues that he was facing and apologised for the delay as my online reservation rate did not match the branch rate when checking out. The branch Supervisor promised to escalate the invoice adjustment to the online / accounts team so that my invoice matches my reservation at R8152.00.

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply05 Dec 2023, 12:10
Official
Dear Fahim
 
Thank you so much for your positive feedback and for taking the time to post this review. 
 
We are so glad you're happy with the service received. 
 
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
 
Thank you for your support and patience.
 
Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2023 Team
FA
Fahim A's update05 Dec 2023, 12:48
Reviewer Update
Hi, i need help with my new booking. i have been trying to complete my booking from last week but the promo code for the festive 15% discount does not work. I need to book my rental from the 27th Dec 2023 to the 27th Jan 2024. Can you assist urgently?