WB
Warren B
1 reviews | Active since Apr 2012
04 Feb 2016, 01:51
Great service, but response time lacking
I have used Woodford Car Hire a number of times, and aside from one incident a few years ago when their Cape Town airport branch was closed at 8PM when I'd hired a car for that time (it was rectified after an hour), their service has been great. My only area of concern is I have e-mailed the Cape Town branch twice in the last month and have still yet to receive a response from them, whereas the Durban e-mail address responded promptly.
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Woodford Car Hire's replyOfficial
09 Feb 2016, 16:12Hello wbarrow,
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
Woodford Car Hire's reply09 Feb 2016, 16:12
Official
Hello wbarrow,
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations