Great response to what ortherwise would have been a negative review

<p>I rented a car on numerous occasions over the past few months from Woodford as it was the best value for money option. All went well for the most part until I saw a deduction from holding deposit for damages amounting to a little over R 1000. I was furious at the time as I was certain that this was not caused by myself, and even though I assumed my attempts at disputing this would be futile due to signed contracts and assessments, I proceeded to log the query with the Accounts department.</p> <p> </p> <p>I was pleasantly surprised by the speedy resolution and good service received from Jay in the accounts department and I was notified the same day that either due to investigation or an act of good faith by management the refund would be processed.</p> <p> </p> <p>All well that ends well.</p> <p> </p> <p>Thank you Woodford Team.</p>