LM
Leticia M

1 reviews | Active since May 2022

18 May 2022, 18:49

Great customer experience ⭐️⭐️⭐️⭐️⭐️

I could not recommend more this company, specially due to Leroy Willians, who was committed to great service, being helpful, patient and attentive all the time that I was at the office in Cape Town Airport. I had a issue returning the car and he did all the he could have done to assist me and explained in details how to proceed. He escalated ny problem to the customer care with my email copied then I could be updated about the query. In the following day the customer care rep**** me with a solution!!! Amazing customer experience! Five star for that!!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply19 May 2022, 07:24
Official
DearLeticia
 
Thank you so much for your positive feedback and for taking the time to post this review. We truly appreciate your valuable feedback. 

We are so glad and delighted  that you received an excellent service from Leroy, We will ensure  that you continue to receive this level of service. 

Thank you for being part of our journey. 

Have a lovely day.

Your sincerely 
Sindiswa
Woodford Car Hire