FS
Fritz S

1 reviews | Active since Dec 2024

02 Dec 2024, 10:40

Good service with room for improvement

Good service from the company. This is my third hire. Unfortunately, this time I got two tyre punctures in the middle of the night. With me having passengers in the car I was expecting to get a replacement vehicle but had to rely on the tow company to get to our destinations.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Dec 2024, 14:07
Official
Dear Fritz

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team