KC
Kevin C
1 reviews | Active since Mar 2016
11 Mar 2016, 11:28
Good Service, But bad suprise
Great compliemnt to the Woodford team at CPT Intl Airport- we had a great time! <br> <br> Just a query, the emailed correspondence mentioned that I would have an R8000 block on my card and an excess of R20,000.00. However, upon collection of the vehicle, we had a R12500 block placed on my card and signed for a R30,000.00 excess. <br> <br> This was not a problem since thankfully nothing went wrong, however we did have to rethink our trip budget since the block was placed on the card we intended to use during our stay. <br> <br> We had a great experience, however some other clients may not be so forgiving, so kindly make sure the team gets it right. <br> <br> Super support! <br> <br> Kevin.
Helpful (0)
Replies (1)0
Replies (1)Woodford Car Hire's replyOfficial
17 Mar 2016, 16:39Hello kevincraig,
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
Woodford Car Hire's reply17 Mar 2016, 16:39
Official
Hello kevincraig,
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
We are humbled by your compliment and will strive to maintain high customer service levels.
The team will be briefed accordingly.
We look forward to serving you in the near future.
Yours Sincerely,
Customer Relations
