MS
Mark S

1 reviews | Active since Mar 2024

18 Mar 2024, 12:01

Good Rental Experience

Had a few issues prebooking due to a Lufthansa ground staff strike in Frankfurt that delayed our arrival by a day. A Woodford agent initially wanted to charge 3 times as much as the original contracted price because I was picking up the vehicle 1 day later than planned, even though I was returning on the exact day as I had originally booked!!! After a few e-mails this was sorted out with the agents manager. Very friendly staff at Cape Town who went out of their way to accomodate my needs and make the pick up as quick as possible. Return was just as efficient. No hassel. Best recommendation is that I would gladly rent from them again

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply18 Mar 2024, 13:13
Official
Dear Mark
 Thank you so much for your positive feedback and for taking the time to post this review.  We are so glad you're happy with the service received.  Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. Thank you for your support and patience. Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team