Good Customer Care Service

I originally came to HelloPeter to complain about the terrible service that I had received at the King Shaka International Airport branch. After following up directly with the branch for 2 weeks to resolve my issue, I was at my wits end.

Within an hour of leaving a review here on HelloPeter, I was contacted by Woodford Car Hire's customer support, specifically Shailene, who very quickly assisted and resolved my query.

I highly commend her for her efforts and wish that the same level of professionalism and service-orientation were instilled within their in-person staff at King Shaka International.

If I were to only rate my experience with Shailene, I would have rated Woodford Car Hire 5/5 but, the in-person experience and follow-ups were terrible and therefore I would rate my overall experience as 3/5