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NvdM
Nico van der Merwe

1 reviews | Active since Jan 2013

21 Nov 2025, 07:34

Good, but watch out.

I booked a car for my mother who is an elderly lady. Their service was great and car was in good condition. Everything went smoothly. The only negative is that, after I made the booking including all insurance etc., they misled my mother into paying for extra insurance when she collected the vehicle. This caused her a loss of R2 700.00 we did not budget for.

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply21 Nov 2025, 07:35
Official
Dear Nico

Thank you for your positive feedback and for taking the time to post this review. 

We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.  

Thank you for your business and loyalty, you are a valued customer of the Woodford Group. 

We wish you many safe journeys with us.

Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team 
NvdM
Nico van der Merwe's update21 Nov 2025, 08:20
Reviewer Update
Did you read my review? Do you have any comment on the last part?
Woodford Car Hire
Woodford Car Hire's reply23 Nov 2025, 19:02
Official
 Dear Nico

Thank you for your positive feedback and for taking the time to post this review. 

We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.  

Thank you for your business and loyalty, you are a valued customer of the Woodford Group. 

We wish you many safe journeys with us.

Yours sincerely.

Magdalene Cornelius
The Woodford Group
Vision 2025 Team