EM
EULOGIA M

1 reviews | Active since Mar 2016

18 Mar 2016, 20:36

Friendly while I was stressed

When I returned the vehicle, I noticed that my laptop bag was not in the car. I was stressed! Worried. Ruben (I think that is his name), waited patiently for me to phone around, and volunteered to keep the vehicle back until I phone him to let him know that I will not use the car anymore (to drive back to the venue to look for my laptop!). He gave me his cell number. In the end I got the laptop and phoned him from the plane. Thanks for being calm when I was stressed!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply22 Mar 2016, 09:26
Official
Hello EulogiaMurray,

We are humbled by your compliment and will strive to maintain high customer service levels.

The team will be briefed accordingly.

We look forward to serving you in the near future.

Yours Sincerely,
Customer Relations