LM
Luzuko M
1 reviews | Active since Dec 2020
22 Dec 2020, 23:02
********** purchase transaction
I had hired a car from them told them im returning the car in November yet they deducted 4700 from my account and i kept the car .When i returned it they told me everything was fine yet they took money again from account and it appeared as if i purchased something which i did not.
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Replies (1)
Woodford Car Hire's replyOfficial
23 Dec 2020, 08:36Dear Luzuku
We appreciate your valuable feedback .
I am so sorry that you are confused by these charges, I would however like to make mention that Woodford will only deduct an amount which you are liable for on your rental.
Upon looking into this matte, it seems these charges are 100 percent correct.
Your total charges were: R5699.91, an amount of R4700 was brought forward from your previous rental, and an amount of R999.91 was deducted for the balance of your charge.
Please kindly note that as a customer care representative, I am here to assist my customers all the way.
Had you queried this concern with me I would of promptly given you the feedback on this matter.
Thank you for the continuous support you have given to us and being apart of our journey.
May You and your loved ones have a wonderful festive season:-)
Please stay safe.....
Yours Sincerely
Samantha
Woodford Group
.
We appreciate your valuable feedback .
I am so sorry that you are confused by these charges, I would however like to make mention that Woodford will only deduct an amount which you are liable for on your rental.
Upon looking into this matte, it seems these charges are 100 percent correct.
Your total charges were: R5699.91, an amount of R4700 was brought forward from your previous rental, and an amount of R999.91 was deducted for the balance of your charge.
Please kindly note that as a customer care representative, I am here to assist my customers all the way.
Had you queried this concern with me I would of promptly given you the feedback on this matter.
Thank you for the continuous support you have given to us and being apart of our journey.
May You and your loved ones have a wonderful festive season:-)
Please stay safe.....
Yours Sincerely
Samantha
Woodford Group
.
Woodford Car Hire's reply23 Dec 2020, 08:36
Official
Dear Luzuku
We appreciate your valuable feedback .
I am so sorry that you are confused by these charges, I would however like to make mention that Woodford will only deduct an amount which you are liable for on your rental.
Upon looking into this matte, it seems these charges are 100 percent correct.
Your total charges were: R5699.91, an amount of R4700 was brought forward from your previous rental, and an amount of R999.91 was deducted for the balance of your charge.
Please kindly note that as a customer care representative, I am here to assist my customers all the way.
Had you queried this concern with me I would of promptly given you the feedback on this matter.
Thank you for the continuous support you have given to us and being apart of our journey.
May You and your loved ones have a wonderful festive season:-)
Please stay safe.....
Yours Sincerely
Samantha
Woodford Group
.
We appreciate your valuable feedback .
I am so sorry that you are confused by these charges, I would however like to make mention that Woodford will only deduct an amount which you are liable for on your rental.
Upon looking into this matte, it seems these charges are 100 percent correct.
Your total charges were: R5699.91, an amount of R4700 was brought forward from your previous rental, and an amount of R999.91 was deducted for the balance of your charge.
Please kindly note that as a customer care representative, I am here to assist my customers all the way.
Had you queried this concern with me I would of promptly given you the feedback on this matter.
Thank you for the continuous support you have given to us and being apart of our journey.
May You and your loved ones have a wonderful festive season:-)
Please stay safe.....
Yours Sincerely
Samantha
Woodford Group
.