JZ
Jabu Z

1 reviews | Active since Dec 2016

15 Sept 2021, 09:21

********** Excess Deduction for Accident Excess

Was involved in an accident with their car, according to the contract my excess was R20 000, The company then went and deducted double the excess amount (R40, 000) with no explanation.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply15 Sept 2021, 12:12
Official
 
Dear Valued Customer 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback. 

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back. 

Thank you for your support. 

Yours Sincerely 

Kayla Marriott 

Woodford Group