KM
Kwazi M

1 reviews | Active since Jan 2023

13 Jan 2023, 14:54

**********.credit card *****

They do as they please with people's credit cards. Got an etoll invoice for trips in Limpopo(R1019) when i only drove the car for 446km/2 days around Durban for the holidays. The arrogance shown by their customer care is appalling (Nomathemba). Been told they have to do an investigation with Sanral and there is no timeframes for this!!!.With car tracking systems,kilometres driven recorded(446km),why should the client be inconvienced and made to wait for a ridiculous investigation that seems to be nothing but delay tactics.This company is rotten to the core.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply13 Jan 2023, 15:52
Official
Dear Kwazi

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Shaylene Hill

Vision 2023 Team

Woodford Group