Feeling deceived

I was very disappointed that when I arrived to pick up the car I was told that a deposit of R12500 was required with an excess of R30000 instead of the R8500 in the email below with an excess of R20000. Because of this I was forced to request a top up waiver. On review I see that that the excess in my quotation is less than the man at the desk insisted. I am very disappointed by this deception and am considering taking my business to a more honest company next time<br>