Fair price - more staff and communication needed for busier periods

I had no issues with the service rendered- car was clean (barring a weird smell on the interior) and process was generally efficient. The general environment though at arrival counter was concerning though- as there were customers present who were aggrieved to be waiting for an hour for their vehicles and the check-in was interrupted a few times by people complaining cars were being issued without full tanks. The staff were visibly under pressure and this all contributed to a slower check in.