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Riyaz A

1 reviews | Active since Jan 2020

23 Jan 2020, 23:31

Extremely disappointed

As a regular customer of Woodford I am extremely disappointed. There was a small scratch on the mag which I was charged R1300 for. I was supposed to atleast be informed of the charge but was not. The money was simply deducted from my credit card.

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Replies (2)
RA
Riyaz A's update23 Jan 2020, 23:41
Reviewer Update
In addition, I had booked the car for 6 days but charged for 7.
My booking and the rental agreement are absolutely different and once again I was not informed.

As a regular customer I am extremely disappointed.
Please be careful of this new trick used by car hire companies.
Woodford Car Hire
Woodford Car Hire's reply29 Jun 2023, 14:47
Official
Dear Valued Client 

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.
The Woodford Group
Vison 2023 Team