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MIKE M

1 reviews | Active since Nov 2009

17 Nov 2022, 14:40

experience with Woodford (King Shaka airport) was exemplary

I have waited and struggled through the renting experience with a number of providers (budget and global brands) and, quite honestly, my experience with Woodford (King Shaka airport) was exemplary. No queue, car as booked and paid for, admin quick, helpful staff and, best of all, no quibbles or queries afterwards.

The only problem (common with all brands) is that the automated admin is all signed up far too fast for anyone to be able to take the detail in (that's often where you discover the extra charges or omissions). But, when I asked, I was promised that the 'paperwork' would immediately be emailed to me and it was on my phone before I got to the car. And the final bill was 'as initially booked' which is my measure of good service.

By the way, the Toyota Urban Cruiser was great particularly at the price paid!

Thanks to the King Shaka team and the system

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply17 Nov 2022, 14:58
Official
Dear Mike

Thank you so much for your positive feedback and for taking the time to post this review.

 We are so glad you're happy with the service received and our staff will be rewarded for achieving good customer care feedback.

Thank you for your continues support.

Have a wonderful day further.

Yours Sincerely,
Shaylene Hill
Woodford Car Hire 
Vision 2022 Team