BK
Bernard K

1 reviews | Active since Jun 2026

04 Jun 2026, 10:45

Exorbitant rental deposit at Woodford.

I was looking to hire a vehicle 2 or 3 times a month, a day or two at a time, to visit my clients in Klerksdorp and Welkom. I felt it was financially a better option than piling up mileage on my personal vehicle as my petrol claim would have covered the rental for those short visits. I chose Woodford as they were the closest to my home. Because I only have a Debit Card, my deposit would have been double that of a Credit Card ie +/- R10 000 each time which would only be returned to me 3 weeks later as opposed to 10 days with a credit card. Given that I might need a car 4 times a month, that woulld been a hefty R40 000 sitting in their account over that time. I subsequently declined the vehicle, and shopping around, found that this condition does not exist in many of the other rental companies. My petrol claim does not justify a permanent rental, so sadly I have to look at other options.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply04 Jun 2026, 11:05
Official
Dear Bernard

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team