RA
Rginald A

1 reviews | Active since Nov 2015

12 Nov 2015, 11:36

EXCESSIVE CHARGES

<br> I am highly disappointed with the service from Woodford. The first vehicle that was given to me was not roadworthy nor mechanically sound. I had visitors for Europe who insisted that I exchange the vehicle as they did not like the noises coming from the body/chassis below and accordingly did not feel safe. On my way to returning the vehicle, I unfortunately slightly bumped the vehicle on a small post at the King Shaka Airport. Please see attached photos. Woodford charged me some R9,063.00 for these damages, including R1,500.00 for the branding. This is excessive, dishonest and I feel cheated by Woodford, of whom I've been a longstanding customer (FRP769). I take full responsibility for my damages and will gladly pay, but this is absolutely ridiculous.<br>

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply16 Nov 2015, 09:53
Official
Hello CarlaReg1,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations