MH
Mcebisi H

1 reviews | Active since Jan 2023

20 Jun 2024, 22:49

Efficiency and Communication: Areas for Improvement at Woodford Car Hire”

While I generally appreciate Woodford Car Hire’s services, the lengthy and inefficient pickup process at the King Shaka branch often leaves me frustrated. A lack of urgency from the staff and poor communication about vehicle availability prior to arrival adds to this frustration. Streamlining these areas would greatly enhance the customer experience.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply21 Jun 2024, 07:14
Official
Dear Mcebisi
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team