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Janine G

1 reviews | Active since Feb 2018

24 Oct 2021, 14:59

Easy car hire

A very positive experience with Woodford. Booked quite long before the actual rental date and they kept in touch, confirming the booking etc. Arrived to fetch the car, all good, we got an upgrade to a lovely Toyota which was an unexpected treat! Return very easy, just left at the parking area with a very nice guy who checks the car etc and that was that. Now just waiting to see how smoothly the return of my deposit of R4000 goes - if goes well, will give Woodford 9/10 for sure.

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Replies (2)
Woodford Car Hire
Woodford Car Hire's reply25 Oct 2021, 07:43
Official
 

Dear Janine

Thank you so much for your positive feedback and for taking the time to post this review. We truly appreciate your valuable feedback. 

We are so glad you received excellent service upon hiring with Woodford. We will ensure you continue to receive this level of service. 

Please allow me to check on your deposit and revert with feedback.

Thank you for being part of our journey. 

Yours Sincerely 

Kayla Marriott 

Woodford Group 


 

Woodford Car Hire
Woodford Car Hire's reply25 Oct 2021, 07:51
Official
 
Dear Janine
 
I trust you are well. 
 
Thank you for your patience.  
 
Firstly please allow me to apologize for the delay and any inconvenience caused. 
 
Please be advised I have followed up with the finance department who stated your refund was placed on the current refund batch .
 
My apologies once again. 
 
Thank you for your patience 😊 .
 
Kind regards, 
Kayla Marriott 
Woodford Car Hire