DVDL
Danie Van Der Linde
1 reviews | Active since Aug 2024
26 Aug 2024, 12:44
Double payment for car rental
Rented a motor vehicle from Woodford using a third party agency. Woodford debited my credit card for the rental amount despite the fact that they were paid by the third party. Rental was in June, now the 26th of August and I am still battling. NO invoices was send to me, I had to go into one of the branches to get it.
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Replies (2)
Woodford Car Hire's replyOfficial
26 Aug 2024, 12:51Dear Danie
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply26 Aug 2024, 12:51
Official
Dear Danie
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
DVDL
Danie Van Der Linde's updateReviewer Update
26 Aug 2024, 13:12I have all the correspondence via email. On the 6th of August Woodford acknowledged that credit must be passed.
DVDL
Danie Van Der Linde's update26 Aug 2024, 13:12
Reviewer Update
I have all the correspondence via email. On the 6th of August Woodford acknowledged that credit must be passed.