LS
Linus S
1 reviews | Active since Jan 2023
17 Jan 2023, 17:03
Double Charges to make extra income on back of Clients! BE ALERT
Booked a car for a second month and because there was a pending discussion with the previous car about a surface chip in the window we disputed - they cancelled my booking without warning in the middle of my travel on a public holiday and let me stranded - on top of that I had to go to another city office to rebook another car and they charged me now again the day rate instead of the monthly rate! Customer Service was not reachable - no manager was willing to solve this in a friendly way - just milking the client wherever they can! BE CAREFUL OF BEING ********** ON EXTRA CHARGES ALL THE WAY LONG AND 0 SERVICE!
Helpful (0)
Replies (2)0
Replies (2)Woodford Car Hire's replyOfficial
18 Jan 2023, 07:26Dear Linus
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
Woodford Car Hire's reply18 Jan 2023, 07:26
Official
Dear Linus
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Shaylene Hill
Vision 2023 Team
Woodford Group
LS
Linus S's updateReviewer Update
20 Jan 2023, 19:34What email should I write to? Ho will you help me?
LS
Linus S's update20 Jan 2023, 19:34
Reviewer Update
What email should I write to? Ho will you help me?
