Don't trust Woodford with your deposit.

Agreement no. DD 15786

On the 11 Jan 2023 I hired a vehicle with woodfords Springfield branch.

The vehicle was returned in order.

To date I have not received my deposit of R5000 back.

There has also been an ADDITIONAL DEBIT OF R908.

This amount was to be deducted from the deposit however my total debit has amounted to R5908.

Woodford insists it's Nedbank who is at fault however after contacting my bank, They have confirmed TWO debits and No pending transactions to be authorized.

This situation has severely disadvantaged me.

My car is being repaired and I have no transport from amanzimtoti to dbn central.

I cannot hire another car as my deposit is being withheld.

I also have moving costs and R5900 of my money has since disappeared.

I am utterly disappointed.

Customer care sends calls to voice-mail. The springfield centre no. rings unanswered.

I wonder if woodford would accept me not returning their vehicle and would wait as patiently as I have.

This is unacceptable.