1 reviews | Active since Oct 2013
Dont pay back depoist and invoice incorrect, (added money already paid to invoice)
When I picked up my car I was impressed with their friendly service but….. the after service is null to zero. 1) I paid upfront for the rental, and called to book for another day and when I dropped the car, they had to fill up the car, (big mistake). The fuel fee was taken from my credit card, that was the correct process but when I got the invoice, they did not show a credit for the upfront payment and the fuel charges but rather part of my total due. Nice one. Double charge me… why not. 2) there was chip on the windscreen…. I think this is where it is gets too complicated for them. They can’t recon the damage and the deposit..mnnnnn.
I called customer sieve, to be told to speak to the claim, and claims to speak to customer service. My conclusion is that Woodford car rental might look less expense it works out more than other known brands. Woodfords customer care is something to about... a bad review.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
