EJvR
Erik Jansen van Rensburg
1 reviews | Active since Sept 2023
19 Sept 2023, 15:02
Don't keep to the term and conditions
The terms and conditions state that the deposit for the vehicle will be released up to 72 hours after the car has been returned but this is not the case. You wait over 2 weeks and when you call they state that there was an error from the bank or they have cleared the amount and you have to double check or you have to give your card details yet again so that they can check on their end. They might be the cheapest option but not worth it in the end. The last time I would book with them and I would definitely not recommend them to anyone.
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Replies (1)Woodford Car Hire's replyOfficial
19 Sept 2023, 15:37Dear Erik
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Kindly note Siya is attending to your query and ABSA has confirmed the funds have been released back to you.
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Kindly note Siya is attending to your query and ABSA has confirmed the funds have been released back to you.
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Woodford Car Hire's reply19 Sept 2023, 15:37
Official
Dear Erik
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Kindly note Siya is attending to your query and ABSA has confirmed the funds have been released back to you.
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Kindly note Siya is attending to your query and ABSA has confirmed the funds have been released back to you.
Thank you for your support.
Yours Sincerely.
The Woodford Group
Vison 2023 Team
