Don't ever end up owing money to unprofessional Woodford.

Don't ever end up with a fuel or damages amount owing to this bunch of clowns..

I did and had the matter handled in the most confusing and unprofessional way possible.

Firstly I got sent several invoices without account details so that I could settle them.

Naturally, I assumed that the outstanding balance would be debited to the credit card used for the car hire, and took no further action.

Then I suddenly received an avalanche of emails from a variety of Woodford email address demanding immediate payment and threatening to have me blacklisted.

Then my wife became the victim of telephonic harassment to the same effect.

My repeated requests for a statement and for banking details fell of deaf ears.

It was only the debt collection lawyers who were finally able to give be banking details, supported by the same two invoices, and an emailed recon - which I had already done on my own and sent to Woodford several weeks earlier. I never got that statement.

Highly unprofessional. Differing information from different email address. What a mess. I won't be hiring from them again.