Don't believe Woodford's promises

Item: Woodford Car Hire
Rating: 1
Author: Chanelle M

After my last rental with Woodford, they requested that I write a review here in exchange for I a small discount on my next rental. Even though my review was acknowledged by Roslyn, the discount was never confirmed. I wrote two emails to Customer Care and sent another message to their general email address, but none of these were acknowledged. If such dishonest practices are condoned, I would rather not support Woodford in future. I am very disappointed in their way of doing business.

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Replies (1)

Woodford Car Hire's replyOfficial

19 Aug 2020, 07:38

Dear Chanelle

Thank you so much for your feedback.

Rest assured, I will be using your feedback as a learning tool to improve our services in every way possible. Management will surely be notified of these issues and I can confidently assure you that such experiences will not repeat itself.

Please continue to confide in our services , I will personally ensure that every future endeavor with us will be a pleasant one.

Thank you so much for your continuous support.

Please stay safe during this difficult and uncertain time we are faced with.

Yours Sincerely,
Samantha
WoodFord Group

Woodford Car Hire's reply19 Aug 2020, 07:38

Official