BP
Brent P

1 reviews | Active since Jan 2024

19 Jan 2024, 07:51

Do not give them your card details at all or they may also ***** from you

Value seemed to be good in the beginning. I was able to quickly overlook the fact they didn't fill up the fuel tank before i was handed the keys then asked to bring it back full. The real pain is the fact that after returning the vehicle, not only did they not return my bond but they charged my card, then again, until i realised this and had to cancel my card as nobody from Woodford has been able to fix this administration issue. That was 3 months ago and i am still waiting for re imbur*****t. DO NOT give them your card details or they may ***** from you too.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply19 Jan 2024, 08:12
Official
Dear Brent
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team