Dissapointed - NO ONE IN A RUSH TO SOLVE MY QUERY

I usually hire from this company when in Joburg or Durban. However,my recent experience of my Deposit Refund not being processed on time is such a set back!<br> <br> I followed up on a deposit on 10 Sep for a car returned on 7 Sep. I was told by midday the refund should have occurred. No refund<br> <br> I followed up on 11 after 12pm - I was told to call my bank to release it. My FNB told me it should be WOODFORD that makes the call.<br> <br> I call Woodford to let them know of this... *** was forever engaged. So, I decided to call head office in KZN, only to be told that they can only assist me on Monday, after being told about deposit release Turn around times that are inconsistent!<br> <br> After so many pleasant interactions with you guys. I am really disappointed that no one is actually interested in listening to my request and attending to the query. ABOSOLUTELY NO ONE. I would have understood if the vehicle was returned with damages etc. But nothing of that nature.